Shipping

What are the shipping costs if I live in North America?

There will be a flat rate of $15 Canadian dollars added to the price of the art. Choose the Canada + USA shipping option at checkout to see the final cost. However, should the shipping fee be less than this flat rate estimate, I will refund you the difference!

What are the shipping costs if I live internationally?

There will be a flat rate of $25 Canadian dollars added to the price of the art for any International shipping. Choose the International shipping option at checkout to see the final cost. However, should the shipping fee be less than this flat rate estimate, I will refund you the difference!

What are the shipping fees for half pans of La Sirena paints?

These little babies have their own options. If you are only buying these and nothing else, choose the appropriate shipping class. If you are purchasing more than just half pans, simply choose your shipping class based on your location.

How long will my piece take to arrive?
Orders are processed within 2-7 business days and North America standard shipping is 5-7 days after order is processed. International shipping times will vary.

How are prints shipped?

Pieces 16"x20" and under will ship flat. Larger than 16"x20" will be shipped rolled in a tube.

If I live in Vancouver can I pick up my order? 
Yes! Pick the shipping option, “Local Vancouver Pickup” and send me an email so we can coordinate :)

What is your return/exchange policy?
All sales are final. Should anything arrived damaged, please contact me immediately upon delivery with images of item and packaging.

Are the colours of the artwork exactly as they appear on my screen?

I try my best to make sure every photo is as close to the original. However screen resolution, model, and brightness may reflect subtle variations.


Prints + Framing

Are your prints archival?
Yes and no. Limited edition prints or prints in the higher price range are printed on higher quality paper and use archival inks. Prints in the lower price range are not archival but are not likely to fade unless left in direct sunlight all day, every day.

Do your pieces come framed?
All prints and originals for sale come unframed. However, if you would like me to add a frame, please include the Frame Add-on listing to your order.

What about picture mats?
Some pieces are already mounted to mat board. This will be indicated in the listing details.


What paper do you paint on?
All originals are painted on heavy weight, artist quality 100% cotton rag paper. It is acid free and made to handle wet media. I vary between brands but so far my favourites are the Arches Hot Press paper, Opus Finest Watercolour, and Papeterie Saint-Armand rough paper.

What are your favourite art supplies?
It’s tough to narrow down but these are the supplies I use the most:

  • La Sirena Handmade Watercolours

  • Winsor and Newton Professional Watercolours

  • Daniel Smith Watercolours

  • Stillman and Birn Sketchbooks

  • Koh-i-noor inks

  • Unison Colour pastels

Materials


Who owns the copyright?

By law, the copyright of any and all images, including commissions of any kind, remains with the artist. This means that I maintain ownership of all rights to the images. To learn more about how this applies to paintings commissioned for decorative purposes/display in your home, please visit the Commissions page.

For any work commissioned for editorial or business purposes, it is possible to come to a licensing agreement that clearly states what your fee includes beyond the actual creation of the art.

How does licensing work?

Licensing artwork means that you are paying for specific use of the image. It does not mean you own the image or original, although this can be negotiated at a higher fee.

Typically, the fee is dependant on what you intend to use the image for (i.e. branding, promotion etc), how long you will be using it, and where you will be using it (i.e. print, website, etc).

I follow industry standards for my quotes.

Copyright